How to Transfer Medical Records Before Your PCS Move
A Permanent Change of Station (PCS) involves more than packing boxes and finding a new home. One of the most important tasks is transferring your medical records before you relocate. Having your health information ready ensures you and your family can continue receiving care without unnecessary delays after arriving at your new duty station.
If you’re moving to Joint Base San Antonio (JBSA), JBSA On Demand offers helpful relocation resources to make your transition easier, including information that supports military families during every stage of their PCS.
Why Medical Records Matter
Medical records contain essential information about your healthcare history, including previous treatments, prescriptions, allergies, immunizations, and ongoing medical conditions. Having accurate records available allows your new healthcare providers to continue your care without interruption.
Waiting until after your move to request records can delay appointments and prescriptions, so it’s best to begin the process as soon as you receive your PCS orders.
Request Your Records Early
Once your PCS is confirmed, contact your current military treatment facility or healthcare provider and ask how to transfer your medical records. Some records can be transferred electronically, while others may require additional paperwork.
If you’re receiving care from civilian providers, request copies of your records well before your moving date since processing times can vary.
Gather Records for Every Family Member
Don’t forget that each family member has separate medical records. Before moving, collect information for everyone covered under your healthcare plan.
Important records include:
- Medical history
- Dental records
- Immunization records
- Prescription information
- Laboratory results
- Imaging reports
- Specialist referrals
Keeping everything organized in one folder makes it much easier once you arrive.
Review Your Prescriptions
If anyone in your family takes regular medication, refill prescriptions before leaving your current duty station whenever possible.
Having enough medication to cover your travel period can help prevent interruptions while you’re establishing care with new providers.
Keep Digital and Printed Copies
Although many healthcare systems use electronic records, it’s still a good idea to keep printed copies of important medical documents.
Store digital copies securely so they’re easy to access if needed during your move.
Update TRICARE Information
Military families using TRICARE should update their information after arriving at their new duty station.
This helps ensure you can:
- Schedule appointments quickly.
- Select a new primary care manager if required.
- Continue specialty care.
- Access nearby healthcare facilities.
Updating your information promptly helps avoid unnecessary delays.
Prepare for Children’s Healthcare
Families with children should make sure school immunization records and pediatric medical information are complete before moving.
This can simplify school enrollment and make it easier to establish care with a new pediatric provider after arriving at JBSA.
Keep Important Documents With You
Never pack medical records with your household goods shipment.
Carry important documents during travel, including:
- Medical records
- Prescription lists
- Insurance cards
- Immunization records
- Contact information for current healthcare providers
Having these items readily available provides peace of mind throughout your move.
Tips for a Smooth Medical Transfer
A little preparation can make the process much easier:
- Request records early.
- Confirm records have been transferred.
- Refill medications before traveling.
- Keep printed and digital copies.
- Organize documents for each family member.
- Update your healthcare information after arrival.
These simple steps can help ensure uninterrupted medical care during your PCS.
Final Thoughts
Transferring your medical records before a PCS may seem like a small task, but it plays a major role in protecting your family’s health throughout the relocation process. Starting early, organizing your documents, and coordinating with your current and future healthcare providers can make your transition much smoother.
With proper planning, you’ll arrive at JBSA ready to focus on settling into your new home, knowing your family’s healthcare needs are already taken care of.


